Forefront Identity Management

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If you ever forget your password, you can reset it yourself by answering a few identifying questions (without having to contact the Service Desk).

If this is your first visit to Password Reset, you need to register before you can reset your password.

You have already registered and just want to reset your password.

Please enter your username below: Examples:
BloggsJ or CPIT\BloggsJ
ABC246 or CPIT\ABC246

Please note:
For Students - passwords must be a minimum of 8 characters with 3 of

For Staff - passwords must be a minimum of 9 characters with at least one of each of the above and

Not contain a keyboard pattern like qwerty
Not be similar to your name or login name
Not be one of your last 24 passwords
There are also some words you cannot use, names of seasons, days of the week, months and the words security, password, Aoraki and polytechnic.

Welcome to Self Service Password Reset